I am still fixing roofs and siding from the May 16 massive hail storm we had in the Oklahoma City metro area almost 5 months ago now. The storm inflicted damage to tens of houses that I either own or manage. In this article, I’m going to give you the top three tips for coming out on top in regard to your storm claim.
I had a contractor who has done a few roofing projects for me do my first several roofs without giving it too much thought. He talked a good game, but really wasn’t much help when it came to working with the insurance companies. I also got complaints about the work crews from tenants. Not good.
One of the houses I sold on owner financing was heavily impacted by the storm. The individual I sold the house to had her own insurance set up. She also hired her own contractor, Trademark, a company that specialized in repairing storm-damaged properties. I was involved in the process because of the way our contract was set up.
What I found was that the project manager for the roofing company was very skilled in working with the insurance companies in making sure that no details were overlooked. For example, on the first house of mine I had him work on, He found that the insurance adjuster had miscalculated the actual number of squares of shingles required to reroof the house. It also required new decking, had some interior damage from leaks, etc.
I ended up having to pay far less out of pocket to fix this property than I expected. So my first tip is to work with a company that specializes in storm damage and is skilled in working with insurance companies. The key is to get them working directly with the insurance company so you don’t have to.
The project manager insisted on meeting the adjuster at the property so he can make sure the adjuster sees all the damage. In addition, the property manager can put together an estimate for the adjuster.
One of the properties, the adjuster went to the property without bothering to tell us when he’d be out there. He called me to say there was absolutely no storm damage. I told him my contractor had documented extensive damage, and set up a meeting with him and the contractor at the property. Once the contractor pointed out the damage, the adjuster totalled the roofs.
My second tip is therefore to have your contractor meet the adjuster at the project. Make sure your contractor takes a look at the property – don’t take the word of the adjuster. The adjuster may not even get up on the roof, as in the above story.
My third and final tip is to have a your contractor look at absolutely all of your properties. You may have storm damage that you aren’t aware of. By using this strategy, I ended up with a number of new roofs that I wouldn’t of had otherwise because I wasn’t aware of the extent of the storm damage to some of my properties, and those of some of my clients.
Robert Elder and I interviewed Jason recently about what to do about storm damage. It was an excellent interview, and I highly recommend you listen to. Click here to listen to the recording now.
If you have questions about how to handle storm damage on your OKC rental property, call OKC Home Realty Services at 405.232.5800.
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