One of the things that made Sherlock Holmes such a great detective was his vast knowledge of seemingly trivial information. You also have to have a grasp of all types of information, some definitely trivial, to be a good property manager. For example, what specific properties will rent for in specific neighborhoods. But I will […]
My customer service pet peeves: When you walk into a business establishment (other than a big box store) and no one from that business acknowledges you. When you call the business and only get a phone system in which you must leave a message. If you leave a voice mail message with a business, and […]
I recently wrote up an employee for two different items on the same day. Our company policy is three strikes and you are out. So for this employee, we will terminate them upon their next screw up that is either big enough to warrant a write up, or a repeat of the same behavior they […]
If you own a home built in 1978, that home is now forty-years old. If the central heat and air system has not be replaced, it is also forty-years old. According to http://ceedirectory.org/site/302/Air-Conditioning-and-Heat-Pump-Efficiency-101, the average lifespan of a central air conditioning system is 12 to 15 years. I see forty-year old systems that are still running […]
When I first started in okc property management, it was very tempting to rent to the first person who turned in an application for a property. I made a ton of mistakes. I learned the hard way. What can you do to know that you’re getting a good tenant for the property? I learned some […]
I recently got a call from a couple (I’ll call them Mr. and Mrs. Smith) after they had their home listed with a real estate agent for six months. During that time they only had a few showings, and they didn’t get a single offer on their property. Now they were in a jam. They […]