One of the things that made Sherlock Holmes such a great detective was his vast knowledge of seemingly trivial information. You also have to have a grasp of all types of information, some definitely trivial, to be a good property manager. For example, what specific properties will rent for in specific neighborhoods. But I will […]
My customer service pet peeves: When you walk into a business establishment (other than a big box store) and no one from that business acknowledges you. When you call the business and only get a phone system in which you must leave a message. If you leave a voice mail message with a business, and […]
I recently wrote up an employee for two different items on the same day. Our company policy is three strikes and you are out. So for this employee, we will terminate them upon their next screw up that is either big enough to warrant a write up, or a repeat of the same behavior they […]
I recently got a call from a couple (I’ll call them Mr. and Mrs. Smith) after they had their home listed with a real estate agent for six months. During that time they only had a few showings, and they didn’t get a single offer on their property. Now they were in a jam. They […]
How long does it take to get a property leased? I get that question from just about everyone who contacts me about property management. It depends. There are no guarantees. It’s just like poker. I’m no expert at the poker table, in fact I’m the kind of player who looses money because I’m just too […]
This weekend Robert Elder and I took out a group from our Wealth School class to view seven REO (bank owned) properties in the Oklahoma City metro area. We do these house tours to uncover hidden real estate opportunities in the form of bank owned properties. We hadn’t intended it to work out this way, […]